Shipping policy
Shipping Policy
Last updated: July 21, 2026
Order Processing
All orders are processed within 1–2 business days (Monday–Friday, excluding US federal holidays). Orders placed on weekends or holidays will begin processing the next business day. You'll receive a shipping confirmation email with tracking information once your order has shipped.
Domestic Shipping (United States)
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping (USPS) | 5–8 business days | $4.90–$9.90 based on weight |
| Expedited Shipping (USPS Priority) | 2–3 business days | $9.90–$19.90 based on weight |
| Free Standard Shipping | 5–8 business days | Free on orders over $75 |
International Shipping
We ship to 27 countries worldwide via USPS and DHL Express, including Canada, the United Kingdom, Australia, Germany, Japan, and more.
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard International (USPS) | 10–20 business days | $9.90–$19.90 based on weight |
| DHL Express | 3–7 business days | Based on destination and weight |
| Free Standard International Shipping | 10–20 business days | Free on orders over $75 |
Delivery times are estimates and may vary due to customs processing, carrier delays, or local conditions.
Customs, Duties & Taxes
International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the order total or shipping cost at checkout. Iris Gear is not responsible for delays caused by customs processing. We recommend checking with your local customs office for more information before placing your order.
Shipping Restrictions
Some products may be restricted from shipping to certain countries due to local regulations. If we are unable to ship your order to your location, we will notify you promptly and issue a full refund.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 14 days of the expected delivery date at [your support email]. We'll work with the carrier to resolve the issue as quickly as possible.